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Soft Collection Methodologies :

Tele calling

Pre due date reminder calls:

When Customers forget the payment or the due dates , on the availability of borrower on telephone/mobile it facilitates soft reminders. Normally all potential borrowers pay on reminding. It saves the further complications. We have qualified experienced recovery staff doing the tele-calling for recovery

Skip tracing:

In the world of delinquent account collections, skip tracing is a constant, and in order to have a good collection department, some form of skip tracing needs to be part of it , at esolve we do it diligently !!

Field Collection Tactics:

Visiting customer by maintaining all basic rules of RBI

Recovery from sticky /NPA non-NPA accounts by all means, mainly consistent or and vigorous follow up. The type of accounts could be any secured or unsecured, Personal, OD, consumer, Vehicle, PMRY, home, short-term/long- term commercial, industrial or home loans. We have succeeded in recovering from willful, problematic or and difficult debtors also by dispute handling , trouble shooting and facilitating customers for repayment

Seizure/Repossession of assets :

The repossession can be undertaken by both the specific performance of the agreement or under SRFAESI Act 2002. Seizure can be initiated only for secured assets, whatsoever, moveable, or immoveable, wherein interest of financier is created on the ownership of the asset. Effective implementation of legal rights by observing all legal formalities is very essential. We have separate team for it. We undertake repossession of secured asset under specific performance of agreement, decree, order or under Securitization.

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